Service Associate - French

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Skills you'll use

What you'll do

• Work directly with clients to create, process and publish regulatory and investment-related documents.
• Manage documents through online filing systems and email, ensuring they are submitted to the appropriate recipients.
• Prepare and distribute regulatory reports and client communications.
• Support clients by providing visibility and information relating to data available within our data warehouse.
• Perform manual and automated data entry, ensuring high levels of accuracy and data quality.
• Communicate effectively with clients and internal stakeholders through email, MS Teams, video calls and chat.
• Manage your own workload and priorities to ensure tasks are completed within agreed SLAs and deadlines.
• Identify opportunities to improve operational efficiency, data processes and client workflows.
• Follow company information security, data protection and compliance requirements.
• What we're looking for:

Who can apply

• Follow company information security, data protection and compliance requirements.
• 1–2 years of experience in a relevant area such as financial services, fund administration, investment operations, data operations, client servicing, regulatory reporting or data management.
• French language proficiency – ability to read and write in French is essential.
• Good written and spoken English communication skills.
• Basic knowledge of mutual funds, investment funds, asset management or financial services.
• Strong working knowledge of Microsoft Office, particularly Excel, Outlook and Teams.
• Experience with data validation, document processing or data management.
• Strong attention to detail and commitment to data accuracy and quality.

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