WNS Global Services
Associate/Senior Associate - Operations
Job · Full-timeIn OfficeIndiaEarly career1 openingVerified open on 23 Sept 2026
About this role
WNS Global Services is hiring for Associate/Senior Associate - Operations in India. This opening was listed by WNS Global Services on their official smartrecruiters careers page and was verified as still open on 23 September 2026.
About WNS Global Services
• WNS helps global businesses Outsmart…
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Skills you'll use
CommunicationProblem SolvingAttention to Detail
What you'll do
- Answer incoming calls and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attention to detail and accuracy• Ability to communicate clearly, concisely and effectively • Maintain expected Quality Targets• Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met• Meet internal Production, Utilization and Productivity target
- Graduate fresher’s or  HSC with minimum 6 months experience• Proficient in computer applications• Knowledge of customer service practices• Excellent listening, verbal and written communication skills • Good logical, analytical and problem solving abilities
About WNS Global Services
About WNS Global Services
• WNS helps global businesses Outsmart the Future through innovative business transformation, analytics, and digital solutions that deliver sustainable growth.
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