Senior Customs Brokerage Agent

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Skills you'll use

What you'll do

• Receive documents. 
• Prepare customs entries in Customs ware. 
• Understand the elements of the Import & export customs SOP. 
• Ensure accurate and timely data entry into operating systems. 
• Ensure timely customs clearance of shipments. 
• Monitor customs clearances and communicate with Customers. 
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements. 
• Meet KPI standards, as per the company’s procedures 

Who can apply

• Ensure smooth and timely freight process flow 
• Interact with our customers in arranging their shipments, meeting customer service standards. 
• Understand department process flow, and looking for best practices to improve operational efficiency and productivity 
• Overseas communications, timely responses to emails and requests (internal and external) 
• Escalation of problems to Management when necessary  
• Attend training classes when required and meet company standards of 52 hours training per year per employee. 
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.   
• Good knowledge of customs brokerage process, customs legislation - especially with regards to classification, valuation and origin

About Expeditors

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