Deepwatch India

IT Operations Lead

Job · Full-timeHybridBengaluruEarly career1 openingVerified open on 23 Sept 2026

About this role

Deepwatch India is hiring for IT Operations Lead in Bengaluru. This opening was published by Deepwatch India on their official greenhouse careers board on 4 September 2026 and was verified as still open on 23 September 2026. About Deepwatch India • The Leading Managed Security Platform for the…

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Skills you'll use

PythonCommunicationJiraConfluenceOnboardingCompensationDocumentationReporting

What you'll do

India IT Operations
Serve as the primary IT point of contact and senior technical escalation resource for India and US employees and customers..
Oversee the reliability, responsiveness, and quality of IT services delivered across the organization..
Take end-to-end ownership of technical issues and ensure they are resolved or appropriately escalated.
Coordinate with global IT, Security, Compliance, People, Finance, Legal, and business teams.
Coordinate local vendors, contractors, technology providers, and equipment suppliers.
Help establish the long-term operating model, support structure, documentation, and staffing plan for IT in India.
Be prepared to oversee additional IT employees or contractors as the function grows.
Provide clear communication during outages, security events, major changes, and employee-impacting incidents.
Administer and continuously improve Okta, Google Workspace, Slack, Atlassian Jira, Confluence, ServiceNow, and other corporate SaaS platforms.

Who can apply

Serve as the primary IT point of contact and senior technical escalation resource for India and US employees and customers..
Oversee the reliability, responsiveness, and quality of IT services delivered across the organization..
Take end-to-end ownership of technical issues and ensure they are resolved or appropriately escalated.
Coordinate with global IT, Security, Compliance, People, Finance, Legal, and business teams.
Coordinate local vendors, contractors, technology providers, and equipment suppliers.
Help establish the long-term operating model, support structure, documentation, and staffing plan for IT in India.
Be prepared to oversee additional IT employees or contractors as the function grows.
Provide clear communication during outages, security events, major changes, and employee-impacting incidents.

Perks & benefits

At Deepwatch, we are committed to supporting our employees with a comprehensive benefits package designed to enhance your well-being and financial security.Group Health Insurance – Comprehensive medical coverage for you and your dependents.Group Accidental Insurance – Financial protection in case of accidental injuries.Group Term Life Insurance – Security for your loved ones in unforeseen circumstances.Comprehensive Wellness, OPD and Gym support program

About Deepwatch India

About Deepwatch India • The Leading Managed Security Platform for the Cyber Resilient Enterprise™, providing advanced threat detection & response capabilities backed by experts. • Al-native MDR governed by experts to help organizations investigate, contain, and respond to threats across their…

Visit Deepwatch India’s official website ↗

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