Jr Application Administrator

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Skills you'll use

What you'll do

• Process routine provisioning — creating accounts, assigning licenses, adding users to groups, setting permission levels per access Matrix
• Process deprovisioning— removing access, reclaiming licenses, disabling accounts, completing every offboarding checklist step without shortcuts
• Handle straightforward access change requests — escalate complex or non-standard to Mid-Level Administrator
• First-line access support - password resets, account unlocks, SSO troubleshooting for standard issues
• Document every access action clearly in the ITSM tool
• Maintain license inventory records — update seat counts when users are added/removed, flag platforms approaching limit
• Identify and flag dormant accounts — escalate for review rather than acting unilaterally
• Assist with renewal preparation — pull utilization data for assigned platforms ahead of deadlines

Who can apply

• Keep application registry entries current for assigned platforms
• Support new user onboarding — access confirmation, self-service documentation, login verification
• Monitor IT support queues — triage and acknowledge tickets within SLA
• Contribute to IT knowledge base — document solutions to common access issues you resolve
• Support access review preparation and IT audit activities
• 1–2 years IT support, helpdesk, or IT administration experience
• Basic familiarity with SaaS admin portals — creating user accounts, assigning licenses
• Understanding of user access concepts — roles, permissions, least privilege

About Kaufman Rossin

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