Lead-Research

About this role

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Skills you'll use

What you'll do

• Manage intake of presentation and graphic design requests; take full ownership of quality, turnaround, and overall client satisfaction.
• Create, produce, edit, and annotate graphic designs and documents to specification, using a variety of advanced graphics applications.
• Manage and prioritize multiple competing deadlines, working independently with minimal direction.
• Uphold Sutherland’s brand integrity while meeting internal clients’ requirements for creative, professional, high-quality, and cost-effective graphic materials.
• Create, edit, and refine materials across formats; build and maintain expertise in the Microsoft Office suite.
• Incorporate feedback into ongoing improvements in output quality; develop capabilities for innovation and service excellence.
• Build understanding of internal workflows and stakeholder requirements to sharpen document quality and strengthen the overall client service experience.
• Understand quality and timeliness performance metrics, and apply a continuous-improvement mindset to maintain consistently high levels of accuracy and efficiency.

Who can apply

• Develop working knowledge of CXO team needs and other vertical-specific requirements.
• Understand Sutherland’s performance framework, including the core values against which all staff are assessed. Take genuine ownership of personal performance and actively seek to excel.
• Operate within established team procedures and policies — including attendance expectations and timely submission of hours through the designated tool.
• Strong communication and interpersonal skills, with the ability to work effectively with colleagues at all levels.
• Expert-level proficiency in Adobe Creative Suite — InDesign, Illustrator, and Photoshop are essential.
• Proficient with Microsoft Excel, PowerPoint, and Word
• Positive attitude, professional and approachable, with a collaborative mindset.
• 6–7 years of professional experience in presentation design at a corporate level.

About Sutherland

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