Senior Coordinator - Strategic Clients

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Skills you'll use

What you'll do

• Account Management Activities
• Relationship infrastructure – maintaining information about client team composition, distribution lists and client intranet sites
• Internal relationship communications – assisting with the creation and internal dissemination of relationship information.
• Internal team meetings – arranging and preparing for internal client team meetings, taking notes and following up on actions.
• Client financials – working with the Commercial Analysis Team to respond to financial information-related reporting requests.
• Client fee arrangements – maintaining fee agreements on the central database and responding to requests for fee information.
• Client reporting – collating information for and assisting with the creation of client Value Added Reports (VAR) and other relationship reports specified by the client.
• Secondments – maintaining secondment information, liaising with client secondees, arranging and assisting with briefing sessions.

Who can apply

• Client planning – supporting the Strategic Account Managers in the implementation of the client plan, including tracking actions.
• Client listening – supporting the process associated with taking client feedback and using the intelligence to support the growth of the client.
• Relationship meetings – assisting with the production of relationship documents and materials ahead of meetings.
• You will have experience of working in an administrative role, ideally within the professional services or equivalent experience in a client development/account management administrative role
• You will be highly motivated, a self-starter, committed to high performance
• You will be pragmatic and have strong project management and analytical capabilities
• You will need to be a strong team player
• You will need to manage and prioritise multiple projects and respond quickly to requests which have a short turnaround time

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