DBS

Officer, Specialist, Contact Centre, Corporate Banking, Technology and Operations

Job · Full-timeIn OfficeIndia3-5 years1 opening

About this role

DBS is hiring for Officer, Specialist, Contact Centre, Corporate Banking, Technology and Operations in India. This opening was published by DBS on their official careers board (Workday) on 23 June 2026 and was confirmed live on 14 September 2026. Job details • Company: DBS • Role: Officer…

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Skills you'll use

CommunicationCustomer Service

What you'll do

To answer all phone & email enquiries from customers on banking products, accounts and services in an effective and efficient manner
To understand customer’s needs and provide solution / attention to them
To fulfil customer requests, ensuring total customer satisfaction
To demonstrate strong work commitment and work ethic
To solicit customer feedback
To adhere to schedule of work & be available for deployment at short notice when on standby
Open to work shifts across Monday to Sunday (it is not 24/7).

Who can apply

Job Duties and Responsibilities
To answer all phone & email enquiries from customers on banking products, accounts and services in an effective and efficient manner
To understand customer’s needs and provide solution / attention to them
To fulfil customer requests, ensuring total customer satisfaction
To demonstrate strong work commitment and work ethic
To solicit customer feedback
To adhere to schedule of work & be available for deployment at short notice when on standby
Open to work shifts across Monday to Sunday (it is not 24/7).

About DBS

Business Function Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational…

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