Zocdoc

Senior Administrator, Financial Systems & Automation (NetSuite)

Job · Full-timeIn OfficePuneEntry level / 0-2 years1 opening

About this role

Zocdoc is hiring for Senior Administrator, Financial Systems & Automation (NetSuite) in Pune. This opening was published by Zocdoc on their official greenhouse careers board on 16 September 2026 and was verified as still open on 17 September 2026. About the role Our Mission What you'll do day…

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Skills you'll use

GoCommunicationSalesforceTestingJiraCompensationDocumentationReporting

What you'll do

Energised by owning a system, service queue, or project from beginning to end
Comfortable making thoughtful decisions when requirements are incomplete or priorities change
Motivated by turning ambiguous problems into clear next steps
Someone stakeholders trust for NetSuite guidance, issue resolution, and process improvement
Structured and consistent in your approach to SLAs, documentation, testing, and follow-through
Curious about automation and responsible uses of AI
Comfortable balancing speed, user experience, data integrity, security, and financial controls
Manage the Finance Applications Jira queue from intake and triage through prioritization, communication, escalation, resolution, validation, and closure

Who can apply

Track backlog, aging, blocked work, SLA risk, reopen rates, and recurring issues, taking action before commitments are missed
Clarify incomplete requests, set realistic expectations, provide proactive updates, and close the loop with requesters
Improve Jira Service Management workflows, dashboards, reporting, intake quality, knowledge articles, and escalation practices
Configure and support NetSuite workflows, approvals, roles and permissions, saved searches, reports, forms, and related functionality
Translate Finance and Accounting requirements into practical solutions that improve accuracy, control, scalability, and user experience
Investigate transaction, reporting, access, workflow, and integration issues and determine the appropriate resolution path
Coordinate sandbox validation, regression testing, release readiness, production deployment, and post-change verification
Maintain documentation for configurations, dependencies, operating procedures, and support guidance

Perks & benefits

An incredible team of smart and supportive peopleA competitive compensation package, including attractive medical insuranceFlexible, hybrid work environmentAmazing perks – think catered lunch every day, Ping Pong, etc.Daycare reimbursementThe chance to create a better healthcare experience for millions of patients!Corporate wellness programs with HeadspaceCellphone and wifi reimbursement

About Zocdoc

Our Mission You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and…

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