Workday Testing Coordinator

About this role

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Skills you'll use

What you'll do

• E2E Test Scope Definition: Map out comprehensive end-to-end test scope covering user outcomes, HR business processes, and system configurations across multi-application People Tech projects.
• Framework & Script Standardization: Establish standardized test script templates, quality benchmarks, and testing guidelines for People Team testers to execute reliably.
• Phase Governance: Define, monitor, and enforce strict entry and exit criteria for major project testing phases prior to production deployment.
• Cross-Functional Coordination: Coordinate testing schedules, resource alignment, and execution progress with People Team business process owners.
• Defect Management & Triage: Lead defect tracking in Jira, facilitate triage sessions between People Team testers and People Tech engineers, and ensure root causes are addressed.
• Mentorship & Quality Standards: Coach L1/L2 technicians on testing practices and maintain comprehensive test repositories and runbooks in Confluence.
• What We’re Looking For (Must-Have)
• Test Coordination Expertise: Proven background in QA coordination or technical test leading, specifically defining test scope, entry/exit gates, and script frameworks for large enterprise projects.
• People Platform Domain Knowledge: Strong understanding of HRIS/ATS application workflows and sensitive HR business processes (specifically Workday, SmartRecruiters, Absorb, or Visier).
• Leadership Scope: Demonstrated ability to lead cross-functional IT/People initiatives, manage project quality risks, and coach junior team members.

Who can apply

• Leadership Scope: Demonstrated ability to lead cross-functional IT/People initiatives, manage project quality risks, and coach junior team members.
• Orchestration Skills: Experience guiding non-technical stakeholders through structured testing execution while managing defect lifecycles.
• Tooling Proficiency: Deep hands-on experience managing testing workflows via Jira Software, Jira Service Management, and Confluence.
• Exposure to automated testing frameworks, API testing, or workflow automation tools (e.g. Workato).
• QA certifications (e.g. ISTQB) or technical certifications in Workday or related enterprise HR software.

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