Sr. Technical Program Manager - Enterprise Delivery

About this role

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Skills you'll use

What you'll do

• ENTERPRISE PROGRAM EXECUTION & DELIVERY
• End-to-End Delivery Ownership: Lead post-deal enterprise implementations from kickoff, technical scoping, and integration testing through go-live and hypercare.
• Platform & API Integration: Oversee complex integrations across REST APIs, webhooks, mobile SDKs (iOS/Android), device intelligence, and cloud infrastructure.
• TTL Optimization: Relentlessly reduce Customer Time-to-Live (TTL) without compromising reliability, security, or compliance.
• CLIENT-FACING TECHNICAL BRIDGE
• Executive & Technical Partner: Serve as the primary client-facing technical lead for customer CTOs, Chief Risk Officers (CROs), and security leads.
• Cross-Functional Alignment: Translate complex client technical constraints and banking architectures into crisp, actionable requirements for internal Engineering and Product teams.
• Blocker Resolution: Partner with Solutions Engineering and Product to identify and resolve integration bottlenecks rapidly.
• RISK, SECURITY & DEPENDENCY MANAGEMENT
• Dependency Mapping: Map and track complex multi-party dependencies across core banking systems, loan origination systems (LOS), and payment gateways.

Who can apply

• RISK, SECURITY & DEPENDENCY MANAGEMENT
• Dependency Mapping: Map and track complex multi-party dependencies across core banking systems, loan origination systems (LOS), and payment gateways.
• Proactive Mitigation: Anticipate technical risks (API latency, SDK compatibility, data residency) early in the delivery cycle and execute concrete mitigation plans.
• BFSI Security Compliance: Ensure deployments strictly comply with banking security standards, data privacy, and SOC2/ISO regulations.
• GOVERNANCE & DELIVERY SCALING
• Delivery Cadences: Establish project tracking frameworks (Jira, Linear, Confluence) and communication channels tailored for large-scale external customer rollouts.
• Executive Metrics: Track and report delivery velocity, milestone adherence, and CSAT directly to client steering committees and Bureau leadership.
• Playbook Standardization: Build scalable onboarding runbooks and integration templates to streamline future enterprise deliveries.

About Bureau

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