
SWIGGY
Key Account Manager I
Job · Full-timeIn OfficeChennaiEntry level / 0-2 years1 opening
About this role
SWIGGY is hiring for Key Account Manager I in Chennai. This opening was published by SWIGGY on their official smartrecruiters careers board on 21 August 2026 and was verified as still open on 17 September 2026.
About the role
Swiggy is India’s leading on-demand delivery platform with a tech-first…
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Skills you'll use
ExcelPresentation
What you'll do
- Own a portfolio of multi-outlet restaurants: Manage 30-40 high-value accounts(60 to 80 in case of Indianext cities), each with 2-10 outlets. These accounts represent 40-60% of city revenue
- Executive relationship management: Build relationships with franchise owners, regional managers, and operational heads. You are often dealing with decision-makers, not individual restaurant managers
- Consultative strategy: Move beyond product features. Help restaurants think about their growth strategy across, e.g., optimizing delivery times, increasing order frequency, and cross-location consistency
- Field presence with data: Conduct monthly visits to key accounts to understand operations, gather feedback, troubleshoot adoption barriers, and surface new opportunities
- Advanced analytics: Build detailed business reviews (QBR) for accounts. Analyze their performance across cuisine, compare against benchmarks, and present growth strategies
- Pipeline development: Identify expansion opportunities with existing accounts (new locations, new products/cuisine). Turn your relationship into revenue growth
- Excel excellence: Build executive presentations, ROI models for pitches, and monthly and quarterly business reviews with charts and trend analysis. Your spreadsheets must be presentation-ready for C-level stakeholders
- 60 to 70 in-person restaurant partner meetings in a month
- Experience & Background:
- 0-2 years in B2B sales, field sales, or business development (preferably in FMCG, food/beverage, or hotel industry)
Who can apply
- 0-2 years in B2B sales, field sales, or business development (preferably in FMCG, food/beverage, or hotel industry)
- Track record of meeting or exceeding targets and managing your own pipeline
- Restaurant Business is a round-the-clock business; the role holder has to take ownership of the growth of the assigned portfolio of restaurant partners.
- Comfort with data, especially Excel—you should be able to build pivot tables, use VLOOKUP, and create dashboards without help
- Post - Graduated preferably in marketing or sales
About SWIGGY
About SWIGGY
• Swiggy is elevating lives across India by reimagining convenience with innovative products and solutions. Check out the exciting job opportunities at Swiggy!
Visit SWIGGY’s official website ↗Searching for “SWIGGY jobs” or “jobs at SWIGGY”? You’re in the right place.
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