Key Account Manager I

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Skills you'll use

What you'll do

• Complete ownership of Gourmet Accounts maintaining a sustainable and mutually profitable growth on business.
• Build a long term strategic partnership with high value accounts,  leveraging JBPs to drive market share for Swiggy
• Use data resources available across business metrics to build deeper insights for partners on a regular basis.
• Manage and own complete the P&L across partners effectively. Understanding of Partner’s P&L and business decisions based on the same is expected.
• Manage and Coordinate Onboarding, POS integration, Menu changes, Operational Performance metrics, Streamline processes and systems to maximize customer experience.
• Align monthly activation on consumer offerings and In App marketing interventions in conjunction with the internal teams.
• Continuously create new growth avenues for restaurants on the platform with deeper engagements.
• Look to partner on Out of App marketing solutions which can propel faster growths for the brand on the platform.

Who can apply

• Ability to resolve partner issues, escalate to right internal stakeholders to resolve all issues/queries effectively.
• Be on top of competitive landscape in terms of partners positioning in the ecosystem 
• Being the face of Swiggy in the market and standing up for the values we believe in.
• Graduate with 3+ years of experience in Sales or Account Management.
• Good working knowledge and experience of e-commerce activities and all online marketing channels
• Confident, Pleasing and a go-getter personality
• Effective communication skills
• Analytical, good excel skills. 

About SWIGGY

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