FinCrime Investigator - AML Investigations

About this role

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Skills you'll use

What you'll do

• Lead Complex Investigations and Analysis: Independently lead and manage complex investigations into potentially high-risk customer activity, applying a deep and current understanding of Wise's compliance framework, the global regulatory landscape, and sophisticated financial crime typologies.
• Contribute to Risk Assessment: Assist in developing and implementing risk assessment methodologies for customers and transactions.
• Enhance Transaction Monitoring: Assist in optimising transaction monitoring rules and scenarios to detect suspicious activities.
• Escalate and Report Suspicious Activity: Manage the escalation of suspicious activities, providing documentation and recommendations.
• Contribute to Policy and Procedure Development: Assist in the development and maintenance of FinCrime policies and procedures.
• Process Improvement and Innovation Champion: Proactively identify opportunities to improve FinCrime operations processes, leveraging technology, automation, and innovative solutions to enhance efficiency, effectiveness, and scalability. Lead or participate in projects to implement significant process improvements and drive innovation within the FinCrime function.
• Team Collaboration, Mentorship, and Knowledge Sharing: Mentor, and support FinCrime Operations Analysts, by providing training and coaching to enhance team capabilities. 
• Support Regulatory Compliance and Audits: Maintain knowledge of relevant regulations and support regulatory examinations and audits.

Who can apply

• Customer Communication: Communicate clearly, professionally, and empathetically with customers via approved channels to obtain necessary details or clarifications for reviews, always upholding our high customer experience standards. A key part of this involves avoiding unnecessary customer contacts and preventing delayed case resolutions. All communication must be precisely tailored to ensure clarity and efficiency.
• Project Management and Strategic Initiatives: Lead or participate in complex FinCrime-related projects, ensuring timely completion, adherence to project goals, and alignment with Wise's strategic objectives.
• Support Audit Remediation: Identity gaps/issues proactively before they are raised by external parties (regulators, auditors). Support internal and external audits by providing documentation and insights.
• Assist with Training and Awareness: Assist in developing and delivering training programs to enhance FinCrime awareness.
• KPIs: Take a proactive approach to consistently achieve individual and team targets (KPIs, SLAs, QA), demonstrating a strong commitment to both quality and speed. This includes meeting deadlines reliably, optimizing processing times, and taking full ownership and accountability for all responsibilities to deliver exceptional results.
• Other: Perform additional tasks as assigned by your lead, demonstrating adaptability and a proactive approach. This includes actively participating in meetings, training, and internal events to support broader team and company objectives.

About Wise

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