Staff Technical Program Manager

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Skills you'll use

What you'll do

• Technical Strategy & Planning
• Drive strategic, cross-functional planning and prioritization, partnering with Product and Engineering leadership to develop comprehensive program plans, including roadmap definition, dependency mapping, and resourcing models.
• Drive the process of translating high-level business and product requirements into actionable, concrete engineering tasks, milestones, and technical specifications.
• Contribute to the definition and tracking of effective technical metrics, driving improvements that optimize engineering operating performance and system health.
• Technical Execution & Delivery
• Lead and facilitate regular program-level meetings and reviews with Product and Engineering leadership to ensure projects achieve successful outcomes.
• Proactively monitor program health, tracking status, risks, issues, and complex technical dependencies across engineering teams.
• Deep dive into technical issues to facilitate resolution, and drive appropriate executive-level escalations and program-level change management processes as-needed.
• Take personal ownership of engineering roadblocks and technical delays, escalating issues appropriately and driving them to timely closure by working directly with engineering leads.
• Process & Communication

Who can apply

• 7+ years of experience as TPM, Engineering Lead, Manager, or equivalent working directly with software engineering teams.
• Proven track record to communicate technical issues effectively to technical and non-technical partners at different levels of the organization.
• Proven ability to build and implement detailed plans accounting for ambiguity, dependencies, and technical complexity in a fast-moving environment.
• Demonstrated excellence in the practice of technical program management, especially in establishing TPM processes from scratch.
• Highly skilled in pragmatically identifying, tracking and reporting on cross team dependencies and collaboratively addressing them effectively with providing/receiving teams.
• Demonstrated attention to detail and a hands-on disposition.
• Excellent problem solving and troubleshooting skills.
• Proven ability to handle multiple competing priorities in a fast-paced environment.
• Outstanding ability to effectively communicate across all levels of the organization from engineers to executives.
• Four-year Computer Science, Engineering, Business or related degree, or equivalent work experience.

About Rippling

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