MyInternships.in
OneTrust logo — OneTrust Senior Customer Success Manager, Scaled Accounts at OneTrust
OneTrust

Senior Customer Success Manager, Scaled Accounts

Job · Full-timeIn OfficeBengaluruEarly career1 openingVerified open on 23 Sept 2026
Apply NowApply on Company Website ↗

About this role

OneTrust is hiring for Senior Customer Success Manager, Scaled Accounts in Bengaluru. This opening was published by OneTrust on their official greenhouse careers board on 28 July 2026 and was verified as still open on 23 September 2026. About OneTrust • OneTrust helps companies manage privacy…

Similar jobs hiring now

Not quite right? These jobs in Bengaluru match the same skills — apply to a few to improve your chances.

Skills you'll use

GoCommunicationProblem SolvingRecruitmentInstagramLinkedInATSCRMDocumentationReporting

What you'll do

  • Scaled Portfolio Management
  • Own a pooled portfolio of smaller accounts across APAC, Middle East, EMEA, and other assigned segments using a lighter-touch, scalable engagement model.
  • Prioritize efficiently across a larger volume of accounts and balance breadth of coverage with quality of execution.
  • Support a team model designed to cover a broad customer base
  • Operational Readiness and Customer Guidance
  • Help customers navigate available digital resources, training, webinars, community channels, knowledge base content, and product guidance so they can be more successful post-implementation.
  • Deliver practical human support around operational readiness, including directing customers to the right resources and helping them understand how to work effectively with OneTrust after go-live.
  • Reinforce a lighter-touch, scaled motion by helping customers access the right self-service and guided resources instead of defaulting to heavy custom engagement.
  • Run one-to-many scaled programs such as customer webinars, live Q&A sessions, product roadmap briefings, and customer community engagements to educate customers at scale and increase adoption across the portfolio.
  • Adoption Management

Who can apply

  • Help customers navigate available digital resources, training, webinars, community channels, knowledge base content, and product guidance so they can be more successful post-implementation.
  • Deliver practical human support around operational readiness, including directing customers to the right resources and helping them understand how to work effectively with OneTrust after go-live.
  • Reinforce a lighter-touch, scaled motion by helping customers access the right self-service and guided resources instead of defaulting to heavy custom engagement.
  • Run one-to-many scaled programs such as customer webinars, live Q&A sessions, product roadmap briefings, and customer community engagements to educate customers at scale and increase adoption across the portfolio.
  • Use customer signals such as health scores, usage indicators, and weekly reporting to identify low-adoption or at-risk customers.
  • Proactively engage customers with adoption challenges and help move them toward clear next steps, better product usage, and stronger renewal readiness.
  • Build and maintain lightweight success plans that are practical, renewal-focused, and tailored to the customer’s use cases, personas, and goals.
  • Translate product questions, blockers, and use-case gaps into clear actions for the customer and internal teams.

Perks & benefits

As an employee at OneTrust , you will be part of the OneTeam . That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.Check out the following to learn more about OneTrust and its people:OneTrust Careers on YouTube@LifeatOneTrust on InstagramYou have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview . You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form .Recruitment fraud warning: OneTrust is aware of scams involving false offers of employment with our company. The fraudulent jobs, interviews and job offers use fake websites, email addresses, group chat and text messages. Be aware that we never ask candidates for personal information, IDs or bank information during the interview process. We do not interview prospective candidates via instant message or group chat, and do not require candidates to purchase products or services, or process payments on our behalf as a condition of any employment offer. Please note that any legitimate interview availability requests will come directly from a OneTrust recruiter with an "@onetrust.com" email address. You may also receive legitimate emails from "@us.greenhouse-mail.io". Recruiters will only reach out to candidates who have applied for a role through our ATS (Greenhouse) or prospects via LinkedIn InMail. Job offers will come from a recruiter and may have a "@docusign.net" email address. For more information or if you have been targeted please reach out to askrecruiting@onetrust.com .Our Commitment to YouWhen you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

About OneTrust

About OneTrust • OneTrust helps companies manage privacy, consent, and AI governance while automating compliance and reducing risk to build trust and drive innovation. On-demand webinar coming soon... @media (max-width: 880px){ .announcementbanner{ position:relative !important; } html…
Visit OneTrust’s official website ↗
Apply Now Find jobs at OneTrust

Searching for “OneTrust jobs” or “jobs at OneTrust”? You’re in the right place.

Sponsored — Deals for Professionals

Sponsored

Similar Jobs

Hand-picked roles that match this job's skills

Sponsored — Deals for Professionals

Sponsored

Similar Jobs Based on Your Skills

Recently Posted Jobs in Bengaluru

Fresh jobs posted in Bengaluru — apply early

Ready to apply for Senior Customer Success Manager, Scaled Accounts?

Free to apply · takes under 2 minutes · OneTrust reviews on a rolling basis.

Apply Now