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Capco

Support Analyst (7-9 yrs) Bengaluru

Job · Full-timeIn OfficeBengaluruEntry level / 0-2 years1 openingVerified open on 24 Sept 2026
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About this role

Capco is hiring for Support Analyst (7-9 yrs) Bengaluru in Bengaluru. This opening was published by Capco on their official greenhouse careers board on 16 September 2026 and was verified as still open on 17 September 2026. About the role About Us What you'll do day to day • Direct…

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Skills you'll use

PythonExcelCommunicationLLMJira

What you'll do

  • Direct Responsibilities
  • Focus on platform stability for Rates, Credit & FX IT systems
  • Closely work with Traders, Sales and Client teams to ensure technical support
  • Manage incidents, communicate with stakeholders
  • Change and incident management via SerivceNow
  • Work closely with Development teams to fix recurrent issues and enhancements
  • Contributing Responsibilities
  • Contribute to AI transformation by raising initiatives, creating practical use cases, contributing to governance, and leveraging AI to boost efficiency and achieve cost savings. Minimize manual tasks, automate processes wherever possible, and secure critical team operations to reduce human error triggers and impacts
  • Drive Production Excellence by enforcing stability, proactive monitoring, meeting incident volume and targets resolution time, and fostering a problem-solving mindset to prevent recurrence. External Clients impacts must be systematically considered when addressing Production issues or performing Changes
  • Strengthen the control framework, remediate vulnerabilities, control access rights, and contribute to resiliency programs

Who can apply

  • Technical Skills:
  • BAU- Monitoring - Splunk, Geneos, logs
  • Scripting- Python, shell scripting, autosys
  • ITIL – ServiceNow, Jira, excel, LLM
  • Functional Skills:
  • Functional Knowledge on Settlements Securities
  • Calypso Tool Knowledge
  • Behavioral Skills:
  • Ability to work with Global team across regions, work in a diverse environment
  • soft skills- excellent written & verbal communication, direct interaction with traders

Perks & benefits

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.#BEYOURSELFATWORKCapco has a tolerant, open culture that values diversity, inclusivity, and creativity.CAREER ADVANCEMENTWith no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.DIVERSITY & INCLUSIONWe believe that diversity of people and perspective gives us a competitive advantage.

About Capco

About Capco • Capco is a global management and technology consultancy dedicated to the financial services and energy industries. • Perspectives We connect vision to value through our bold insights, global perspectives and entrepreneurial approach. Expert-led. AI-infused. Impact-focused. Capco…
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