Associate Analyst, Business Development Operations

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Skills you'll use

What you'll do

• Create and enhance Salesforce reports and dashboards to monitor business performance and surface actionable insights
• Own end-to-end delivery of ad-hoc analytics and account mapping requests from the Business Development team, from scoping through insights delivery
• Perform ad-hoc, weekly, monthly, and quarterly analytics to support Business Development organizational needs
• Plan, manage, and deliver operational programs that improve engagement and effectiveness with Technology Partners
• Serve as analytical backbone for the US-based Business Development team while collaborating with India-based Business Intelligence, Sales Operations, Marketing Operations, and other cross-functional teams

Who can apply

• You thrive in ambiguity, comfortably building the path forward in a dynamic environment and seeing uncertainty as an opportunity to construct meaningful solutions.
• You act like an owner with a strong bias for action, operating with integrity and seamlessly navigating between high-level strategy and hands-on execution to break down complex goals into deliverable milestones.
• You are a structured problem-solver who tackles complex challenges with analytical rigor, defining success criteria, anticipating risks, and adapting plans to deliver high-impact outcomes.
• You are a high-trust collaborator who excels at aligning cross-functional, global teams through transparent communication and constructive feedback to clear blockers and maintain momentum.
• You are a continuous learner with a growth mindset, proactively seeking feedback and development opportunities to expand your capabilities and elevate team performance.
• What We’re Looking for (Minimum Qualifications)
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
• Engineering or MBA degree, with 2+ years of relevant sales or business operations experience in the software industry
• Demonstrated capability to interpret and translate requirements and goals into a structured analytical approach and methodology
• Technical proficiency with daily, expert-level experience using Salesforce (SFDC), Tableau, Microsoft Excel, and Google Sheets

About Zscaler

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