Vice President, Client Services

About this role

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Skills you'll use

What you'll do

• In 3 months: Develop deep working knowledge of your assigned category - brands, competitive landscape, consumer context and media history. Build relationships with key internal and client stakeholders. Begin owning deliverables and contributing meaningfully to strategic discussions.
• In 6 months: Independently lead strategic presentations and recommendations for your category. Become the internal authority on category intelligence. Be proactively bringing insights and opportunities to client teams rather than only responding to briefs.
• In 12 months: Own the strategic agenda for your category. Lead major client reviews independently. Have measurably elevated the quality and ambition of strategic thinking for the portfolio. Be seen by clients as an indispensable strategic partner.
• Skills and Experience
• Key Responsibilities
• Category Strategy & Intelligence Lead the strategic intelligence agenda for your assigned category - synthesising competitive media activity, consumer behaviour, cultural trends and business dynamics into clear, actionable strategic narratives for client and internal teams.
• Client Partnership & Senior Stakeholder Engagement Build deep, trusted relationships with senior client stakeholders across brand and media. Drive strategic discussions that connect media investment to brand equity and business outcomes - going beyond campaign execution to category growth thinking.
• Media Strategy Leadership Develop and own the media strategy for your category portfolio - grounded in planning rigour, informed by data and connected to the broader business agenda. Ensure strategy translates consistently from brief to plan to outcome.
• Competitive & Consumer Intelligence Maintain a current and nuanced understanding of the competitive media landscape, consumer media behaviour and emerging cultural trends. Translate these into timely, actionable recommendations that give the brand a strategic edge.
• Data & Insights Build bespoke strategic analyses, deep-dive studies and intelligence frameworks using media data, consumer research tools and secondary sources. Turn complex data into clear points of view.

Who can apply

• Key Responsibilities
• Category Strategy & Intelligence Lead the strategic intelligence agenda for your assigned category - synthesising competitive media activity, consumer behaviour, cultural trends and business dynamics into clear, actionable strategic narratives for client and internal teams.
• Client Partnership & Senior Stakeholder Engagement Build deep, trusted relationships with senior client stakeholders across brand and media. Drive strategic discussions that connect media investment to brand equity and business outcomes - going beyond campaign execution to category growth thinking.
• Media Strategy Leadership Develop and own the media strategy for your category portfolio - grounded in planning rigour, informed by data and connected to the broader business agenda. Ensure strategy translates consistently from brief to plan to outcome.
• Competitive & Consumer Intelligence Maintain a current and nuanced understanding of the competitive media landscape, consumer media behaviour and emerging cultural trends. Translate these into timely, actionable recommendations that give the brand a strategic edge.
• Data & Insights Build bespoke strategic analyses, deep-dive studies and intelligence frameworks using media data, consumer research tools and secondary sources. Turn complex data into clear points of view.
• Thought Leadership & Collaboration Partner with Central planning, data and activation teams to ensure strategic intent is reflected at every stage of the media investment cycle. Contribute to agency thought leadership and category best practice.

About WPP Media

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