Principal Product Manager - APAC Direct Payments

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Skills you'll use

What you'll do

• Understand customer needs: Build an understanding of how payment schemes impact our customers, and use this understanding to drive product decisions. 
• Determine the strategy for Wise’s payment scheme integrations: Work with internal teams, regulators, and payment scheme operators in order to build a multi-year roadmap of which payment scheme functionality Wise should be connected to. Lobby for changes to payment schemes to make our customers' lives better.
• Lead payment scheme integrations: Alongside engineering leads, you’ll be managing technical integrations with payment schemes. This will include working with multiple internal stakeholders, ensuring strong project management is in place, identifying risks and opportunities early and adapting to them.
• Monitor and optimise: Use data to track the performance of integrations and drive continuous improvement.
• Drive operational excellence: Identify and implement improvements to enhance the performance, reliability, and cost-efficiency of the scheme integration.

Who can apply

• A knack for project management: This is not a project manager role, but payment scheme integrations have many moving parts and you will be accountable for the team’s success.
• Analytical mindset: Ability to use data to make informed decisions and track performance metrics.
• Customer focus: A passion for building products that solve real customer problems.
• A strong track record shipping customer-facing products end-to-end, not just writing strategy.
• Excellent structured problem solving: you can break down ambiguous, multi-stakeholder problems and create a practical path to impact.
• Strong analytical skills: you can define good metrics, interrogate data, work with SQL (or similar), and make trade-offs based on evidence.
• Enough technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.
• Strong customer focus, including a habit of using customer research, support insights, funnel data, and operational feedback to shape product decisions.

About Wise

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