KPMG Global Services
Team Leader
Job · Full-timeIn OfficeBengaluru5-6 years1 opening
About this role
KPMG Global Services is hiring for Team Leader in Bengaluru. This opening was published by KPMG Global Services on their official careers board (Oracle Recruiting) on 3 September 2026 and was confirmed live on 14 September 2026.
Job details
• Company: KPMG Global Services
• Role: Team Leader
•…
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Skills you'll use
SalesforceSAPServiceNowWorkdayCommunication
What you'll do
- oAct as primary point of contact for Tier 1 enquiries for partners & employees.
- oResolve requests via case management tools within SLA.
- oProvide clear, accurate, and empathetic responses.
- oEscalate complex issues as per defined governance model.
- oContribute to knowledge base and FAQ improvements.
Who can apply
- oExcellent written communication skills, with the ability to provide clear, concise, and empathetic responses.
- oProficiency using case management and ticketing tools (e.g., ServiceNow, Zendesk).
- oStrong knowledge of HR policies, processes, and terminology to effectively resolve employee queries.
About KPMG Global Services
Proposed designation : Contact Centre Senior / Team Leader – People Operations
Role: Individual Contributor (Voice + Non-Voice)
Reporting to Assistant Manager/ Manager
Geo to be supported : US
Shift : 6:30 PM to 3:00 AM
Roles & Responsibilities
oAct as primary point of contact for Tier 1 enquiries…
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