Salesforce Developer

About this role

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Skills you'll use

What you'll do

• Support and maintain Salesforce orgs across Steel brick CPQ and Revenue Cloud
• Troubleshoot and support integrations with Oracle HCM, NetSuite and Plivo Dialer
• Support Conga and DocuSign document generation and e-signature processes
• Support quoting, renewals, upsell, cross-sell and Agentforce capabilities
• Configure and maintain Salesforce CPQ components including Price Rules, Product Rules, Product Bundles and Discount Schedules
• Troubleshoot production, authentication, integration, and application; perform root-cause analysis and drive permanent fixes
• Work with cross-functional teams to resolve issues within SLAs
• Build reports/dashboards and perform data corrections and bulk updates using Data Loader
• Analyze business processes and identify opportunities for automation and reduced manual effort
• Monitor potential service disruptions and proactively communicate impact and workarounds

Who can apply

• Analyze business processes and identify opportunities for automation and reduced manual effort
• Monitor potential service disruptions and proactively communicate impact and workarounds
• Document technical solutions, processes, and controls for long-term support
• Review Apex/custom logic and debug logs to identify dependencies and resolve issues
• Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience
• 4+ years of Salesforce development and application support experience
• Strong knowledge of Apex, Triggers, Workflow/Automation, LWC, SOQL/SOSL
• Hands-on experience with Salesforce CPQ (Steelbrick) and Revenue Cloud

About Kaseya

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