Associate Product Operations Manager

About this role

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Skills you'll use

What you'll do

• Assist in tracking key product performance metrics, client deliverables, and operational workflows to ensure accountability across teams.
• Partner with Product Operations leadership to coordinate project tasks, manage timelines, and monitor progress toward product or client milestones.
• Support documentation efforts by developing and maintaining process flows, procedures, and dashboards that enhance transparency and performance tracking.
• Collaborate with internal stakeholders across Product, Technology, Client Services, and Engineering to streamline communication and ensure smooth operational execution.
• Conduct data validation, reporting, and analysis to identify gaps, process inefficiencies, and improvement opportunities.
• Help prepare operational or executive-level reports that summarize progress against key objectives and contractual metrics.
• Contribute to continuous improvement initiatives in productivity, workflow automation, and performance measurement.
• Maintain compliance with Inovalon’s policies, procedures, and mission statement.

Who can apply

• Adhere to all confidentiality and HIPAA requirements as outlined in Inovalon’s Operating Policies and Procedures.
• Perform other duties as assigned to support the operational and financial success of the organization.
• 0–2 years of relevant experience in product operations, business operations, or project coordination (healthcare industry experience preferred).
• Demonstrated ability to learn quickly, prioritize tasks, and manage multiple deliverables in a fast-paced environment.
• Strong written and verbal communication skills and the ability to collaborate effectively with cross-functional teams.
• Analytical mindset with proficiency in Microsoft Excel, PowerPoint, and related business tools (experience with ServiceNow or Aha! are plus).
• Familiarity with project management or CRM tools (e.g., Jira, Confluence, Salesforce) preferred.
• Strong attention to detail and accountability for accurate, high-quality work.

About INOVALON INDIA

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