Client Delivery Associate

About this role

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Skills you'll use

What you'll do

• Manage onboarding activities through to completion.
• Review and validate delivery prerequisites and documentation.
• Coordinate client testing, UAT and production go-lives.
• Maintain delivery trackers, reports and governance documentation.
• Manage client communications throughout the delivery lifecycle.
• Investigate delivery issues and coordinate resolution activities.
• Work with GTM, Product, Engineering, Security and Support teams.
• Ensure adherence to delivery frameworks, controls and compliance requirements.
• Contribute to process improvement and documentation enhancements.
• Support client escalations and service recovery activities.

Who can apply

• Stakeholder management Client-facing communication Project/delivery coordination Problem solving Process improvement Reporting and governance Documentation management Ability to manage multiple priorities
• Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
• Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. 
• Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers.
• Experian Careers - Creating a better tomorrow together
• Find out what its like to work for Experian by clicking here

About Experian

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