Eninrac Consulting Private Limited

Customer Support Executive

Job · Full-timeIn OfficeNew DelhiEntry Level (0–2 years)1 openingImmediate / Rolling

About this role

Eninrac Consulting Private Limited has an exciting full-time opening for a Customer Support Executive in Delhi, ideal for recent graduates and early-career professionals. In this role you will focus on resolving customer queries and ensuring satisfaction, collaborate across teams, and develop the…

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Skills you'll use

CommunicationCustomer SupportTicketing SystemsCRMProblem SolvingEmail EtiquettePatienceDocumentationTime ManagementActive Listening

What you'll do

Respond to customer queries across channels
Resolve or escalate issues promptly
Maintain records in the ticketing system
Follow up to ensure resolution
Share customer feedback with teams
Document work clearly and act on feedback

Who can apply

A relevant degree/diploma (freshers / 0–2 years welcome)
Foundational knowledge of Communication, Customer Support, Ticketing Systems, CRM
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Delhi / New Delhi

Perks & benefits

Competitive salary and performance incentivesStructured onboarding and mentorshipClear career growth and learning opportunitiesReal ownership of impactful workCollaborative, professional work cultureExposure to industry-standard tools and processes

Interview & selection process

4 rounds — typical selection flow for this role:

1Online application & resume shortlisting by Eninrac Consulting Private Limited.
2Aptitude / assessment relevant to the Customer Support Executive role.
3Technical interview — role-specific questions and a case or task.
4HR / managerial round — expectations, communication, availability and offer.

About Eninrac Consulting Private Limited

About Eninrac Consulting Private Limited Eninrac is a Delhi-registered market research and data-analytics advisory firm specialising in energy, EV and economics research. It operates a New Delhi office at 5th Floor, Caddie Commercial Tower, Aerocity, New Delhi 110037, and its live careers page…

Visit Eninrac Consulting Private Limited’s official website ↗

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