Senior Account Executive – SMB

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Skills you'll use

What you'll do

• Respond promptly and professionally to inbound inquiries via phone, email, and chat from potential customers interested in Canva's products and services.
• Build rapport with prospects by actively listening to their needs, understanding their design challenges, and providing tailored solutions.
• Educate customers on the features, benefits, and value propositions of Canva's subscription plans and premium offerings.
• Conduct product demonstrations and presentations to showcase Canva's capabilities and help prospects envision how our platform can meet their design needs.
• Provide accurate pricing information, negotiate terms, and close sales transactions to achieve monthly and quarterly revenue targets.
• Maintain accurate records of customer interactions, sales activities, and pipeline management using a CRM software.
• Collaborate with cross-functional teams including Marketing, Customer Success, and Product Development to continuously improve sales processes and drive customer satisfaction.
• Stay updated on industry trends, competitor offerings, and market dynamics to effectively position Canva's products in the marketplace.

Who can apply

• You have a proven track record of success in inbound sales, ideally within a technology, SaaS, or digital marketing environment.
• You excel in communicating complex concepts clearly and persuasively, with strong interpersonal skills that allow you to build meaningful relationships across diverse customer segments.
• You are self-motivated and results-driven, always striving to exceed sales targets and drive revenue growth.
• You are tech-savvy with proficiency in using CRM software (e.g., Salesforce) and other sales productivity tools [Gong, Outreach and Linkedin Navigator]
• You thrive in fast-paced, high-pressure environments, demonstrating adaptability and resilience in every challenge. Fluency in English is essential, and proficiency in additional languages is a plus.
• You are also open to working a flexible, shifting schedule based on business needs.
• Competitive salary with attractive commission structure and performance-based incentives.
• Equity packages - we want our success to be yours too

About Canva

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