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Cluster Manager- Amazon NOW Operations, Amazon Now

Job · Full-timeIn OfficeBengaluru2-3 years1 opening
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About this role

Amazon is hiring for Cluster Manager- Amazon NOW Operations, Amazon Now in Bengaluru. This opening was published by Amazon on their official careers board (amazon.jobs) on 16 June 2026 and was confirmed live on 14 September 2026. Job details • Company: Amazon • Role: Cluster Manager- Amazon NOW…

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What you'll do

  • Track and index operational metrics including count compliance, fulfillment times, inventory accuracy, and delivery performance across city networks
  • Maintain data integrity for operational dashboards and reporting systems used by leadership teams
  • Support root cause analysis for operational defects and SLA breaches
  • Coordinate with store operations teams to ensure timely data updates and metric accuracy
  • Assist in identifying trends and patterns in operational performance to support continuous improvement initiatives

Who can apply

  • - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

About Amazon

Amazon Now is seeking an operations leader to support cluster-level operational indexing and performance tracking in a city. This role involves monitoring key operational metrics across dark stores, managing data accuracy for operational dashboards, and supporting the team in maintaining visibility…
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