SMB Growth Manager - Amazon Shipping, IN Amazon Shipping

About this role

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Skills you'll use

What you'll do

• Key responsibilities:
• 1. Volume & Revenue Growth
• - Own and drive volume and revenue targets for the SMB shipper segment
• - Identify growth levers across the funnel — new shipper activation, retention, and upsell — and execute initiatives to improve conversion at each stage
• - Develop and implement strategies to increase share of wallet among existing SMB shippers
• - Collaborate with marketing and product teams to design campaigns, product and offers that drive shipment growth
• 2. Account Management
• - Lead a team of Account Managers and track performance, identify risks, and unlock growth opportunities
• - Proactively identify at-risk accounts and implement retention strategies to reduce churn
• - Negotiate and manage commercial terms in alignment with business objectives

Who can apply

• - Bachelor's degree, or MBA in management, business administration, economics, engineering, marketing
• - Experience in analyzing data to drive decisions
• - 4–7 years of experience in sales, account management, or business development, preferably in logistics or e-commerce industry
• - Experience managing and mentoring customer-facing teams

About Amazon

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