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Diligent Corporation

Onboarding Specialist I

Job · Full-timeHybridBengaluruEarly career1 openingVerified open on 23 Sept 2026

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About this role

Diligent Corporation is hiring for Onboarding Specialist I in Bengaluru. This opening was published by Diligent Corporation on their official greenhouse careers board on 21 September 2026 and was verified as still open on 23 September 2026. About Diligent Corporation Diligent is the AI leader in…

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Skills you'll use

CommunicationTeamworkRecruitmentLinkedInOnboardingScreeningPresentation

What you'll do

Own and manage the end-to-end onboarding experience for assigned customers, ensuring a seamless transition from sale to adoption
Lead onboarding projects by coordinating timelines, milestones, and internal stakeholders to deliver successful outcomes
Deliver engaging product onboarding sessions and training to help customers quickly adopt and maximize value
Configure customer environments and guide clients through setup and best-practice implementation
Build trusted relationships with stakeholders including administrators, business leaders, and senior client contacts
Partner cross-functionally with Customer Success, Product, Support, and Sales teams to resolve challenges and improve customer outcomes
3–5 years of experience in customer onboarding, implementation, project coordination, or customer success
Strong client-facing communication and presentation skills, with confidence engaging senior stakeholders

Who can apply

Proven ability to independently manage multiple onboarding projects in a fast-paced environment
Experience coordinating cross-functional teams and driving timelines to completion
Strong organizational skills with a proactive, self-driven approach
Excellent English verbal and written communication skills
Experience working in SaaS, software implementation, or B2B technology environments
Exposure to governance, compliance, legal technology, or entity management solutions
Experience working with enterprise customers or global accounts
Prior experience in product adoption, customer enablement, or implementation training

About Diligent Corporation

About Diligent Corporation Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated…

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