Quality Assurance Technician, IES Shopping

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Skills you'll use

What you'll do

• Execute & Validate
• - Execute test cases. Write and maintain black box test cases with some guidance — including crafting effective prompts and evaluation criteria for Gen AI-powered features (LLM outputs, recommendations, conversational experiences).
• - Drill down on ambiguous task requests (new features/use cases) into clear work instructions through first-pass execution or training from QA, helping the team start testing without hiccups.
• - Reproduce errant product behavior to assist developers or other testers. Identify, track, and accurately report defects with good reproducible reports — steps to repro, logs, clear actual vs. expected results, and helpful title/summary. Verify fixed bugs are truly fixed.
• Technical & Infrastructure
• - Install and configure software, use debug settings. Gather logs, traces, and relevant artifacts to enrich bug reports when provided detailed instructions.
• - Execute and verify results of existing automated tests. Manage and scale lab infrastructure based on project needs.
• - Maintain basic understanding of the automation framework to initiate, manage, and maintain automation runs per defined schedule/SLA.
• AI-Augmented Testing & Analysis
• - Leverage Gen AI tools to accelerate test case generation, identify edge cases, and improve test coverage — while applying judgment to validate AI-suggested scenarios against real user behavior across emerging markets.

Who can apply

• - Knowledge of software test techniques and strategy
• - bachelors degree in engineering and experience in testing and knowledge of SDLC and some scripting knowledge in any language

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