Engineers India Limited

Customer Support Executive

Job · Full-timeIn OfficeNew Delhi, DelhiEntry Level (0–2 years)1 openingImmediate / Rolling

About this role

Engineers India Limited is hiring a Customer Support Executive in Delhi (Delhi / New Delhi). This is a full-time, entry-level opportunity for freshers and early-career professionals who want to grow while resolving customer queries and ensuring satisfaction. You will join an experienced team, own…

Similar jobs hiring now

View all

Not quite right? These jobs in New Delhi, Delhi match the same skills — apply to a few to improve your chances.

Business Development Executive (BDE)

Paytm (One97 Communications)

HybridNew Delhi, Delhi

Apply

Administrative Assistant

Paytm (One97 Communications)

In OfficeNew Delhi, Delhi

Apply

Logistics Coordinator

Paytm (One97 Communications)

In OfficeNew Delhi, Delhi

Apply

Social Media Marketing Intern

Paytm (One97 Communications)

In OfficeNew Delhi, Delhi

Apply

Skills you'll use

CommunicationCustomer SupportTicketing SystemsCRMProblem SolvingEmail EtiquettePatienceDocumentationTime ManagementActive Listening

What you'll do

Respond to customer queries across channels
Resolve or escalate issues promptly
Maintain records in the ticketing system
Follow up to ensure resolution
Share customer feedback with teams
Document work clearly and act on feedback

Who can apply

A relevant degree/diploma (freshers / 0–2 years welcome)
Foundational knowledge of Communication, Customer Support, Ticketing Systems, CRM
Strong communication skills and a proactive attitude
Ability to work in a team and meet deadlines
Based in or open to working from Delhi / New Delhi

Perks & benefits

Competitive salary and performance incentivesStructured onboarding and mentorshipClear career growth and learning opportunitiesReal ownership of impactful workCollaborative, professional work cultureExposure to industry-standard tools and processes

Interview & selection process

3 rounds — typical selection flow for this role:

1Application & resume screening — your profile, skills and academics are reviewed by Engineers India Limited's team.
2Technical / aptitude round — role-relevant questions for the Customer Support Executive role, possibly with a short task or case.
3Hiring manager / HR discussion — your problem-solving approach, communication, availability and fit.

About Engineers India Limited

About Engineers India Limited Engineers India Limited (EIL) is a Navratna engineering consultancy and EPC company under the Ministry of Petroleum and Natural Gas, serving the oil, gas and petrochemical industries. It is headquartered in New Delhi. Engineers India Limited hires interns in New…

Visit Engineers India Limited’s official website ↗

Apply Now Find jobs at Engineers India Limited

Searching for “Engineers India Limited jobs” or “jobs at Engineers India Limited”? You’re in the right place.