Senior Analyst - Scheme Events

About this role

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Skills you'll use

What you'll do

• Analyze and work with large amount of data and performing relevant tasks required for periodic plan management tasks and issuing member communications.
• Manage and oversee the entire delivery process, from initial client consultation to final delivery and follow-up.
• Coordinate with various departments to ensure that all client requirements are met and that projects are delivered on time.
• Serve as the primary point of contact for clients, maintaining strong relationships and ensuring high levels of satisfaction.
• Identify opportunities for process improvement and implement strategies to enhance delivery efficiency and quality.
• Monitor project progress and provide effective and accurate reporting of key metrics
• Handle any issues or challenges that arise during the delivery process, working closely with clients and teams to resolve them promptly.
• Ensuring that all compliance and regulatory requirements are met and maintained.
• As part of your day-to-day responsibilities, you will be working on tasks that cater for managing pension funds and communicating with various stakeholders through a combination of letters/ email channels; ensuring all aspects of a client’s queries are resolved.
• Through the first 3-6 months, you will be provided adequate training and will be actively supported by your peers to help understand the ways of working.

Who can apply

• Senior Analyst - Plan Administration
• Aptia is currently seeking a highly motivated and experienced professional to join our team. You will be responsible for owning the end-to-end delivery process for our clients, ensuring that all aspects of our services are delivered efficiently and effectively.

About Aptia

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