Advanced Technical Support Engineer

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Skills you'll use

What you'll do

• We are looking for a talented Advanced Technical Support Engineer to join our growing global team at Sectigo.
• The Advanced Technical Support Engineer works closely with Sectigo’s customer base and sales department and handles the day-to-day customer issues reported and manages identified issues through to resolution, including assisting customers technical issues by researching, diagnosing, troubleshooting, and identifying solutions to resolve reported issues. This position is responsible for handling all issues escalated from the tech support engineering team (e.g. Tier 1).
• Please Note: The Reporting Manager and the Work Arrangement requirements may be modified and redesigned based on business needs to ensure operational flexibility and organizational effectiveness

Who can apply

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience) is strongly preferred.

About Sectigo

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