Authoring Executive - Market Research (Survey experience is preferred)

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Skills you'll use

What you'll do

• Configure and author survey links based on questionnaire and project requirements.
• Create and maintain work orders and survey documentation, ensuring specifications are accurately captured.
• Review feasibility and questionnaire templates with internal stakeholders.
• Conduct end-to-end testing and validation of surveys before deployment.
• Create, prepare, and upload preloading, planning, and survey access files.
• Support issue identification, troubleshooting, and coordination with technical teams until resolution.
• Develop field briefing and training materials for auditors and field teams.
• Coordinate with business stakeholders throughout the survey lifecycle to ensure successful project delivery.
• Maintain internal tracking files, process documentation, SOPs, and project records.
• Ensure compliance with defined SLAs, quality standards, and delivery timelines.

Who can apply

• Maintain internal tracking files, process documentation, SOPs, and project records.
• Ensure compliance with defined SLAs, quality standards, and delivery timelines.
• Provide operational and back-office support for field data collection activities.
• Contribute to continuous process improvements and support new survey developments and enhancements.
• Bachelor's degree in Engineering, Information Technology, Computer Science, Business Administration, Operations Management, or a related field.
• Minimum 3 years of professional experience , preferably in survey operations, project coordination, data collection, operations, or related functions.
• Upper-intermediate English communication skills, both written and verbal.
• Strong attention to detail with excellent organizational and prioritization skills.

About NielsenIQ

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