Senior Staff Engineer - Systems

About this role

Not quite right? These jobs in Chennai match the same skills — apply to a few to improve your chances.

Senior Software Engineer

Socure

In OfficeChennai

Apply

Business Analyst

Soft Suave Technologies

In OfficeChennai

Apply

Facility Maintenance

STT GDC

In OfficeChennai

Apply

Walkin for US HR Recruiter - Valasaravakkam

Vy Systems

In OfficeChennai

Apply

Skills you'll use

What you'll do

• Scale Platform Capabilities:  Architect and deliver resilient APIs, microservices, and web-layer platform features that support complex enterprise customer scenarios while drastically improving deployment velocity, system reliability, and low-latency performance.
• Elevate Engineering Discipline:  Act as a technical role model and mentor to young, ambitious engineers—fostering a culture rooted in clean coding standards, robust systems thinking, and long-term product ownership.
• Bridge Business & Technology:  Partner closely with cross-functional leaders across Architecture, Product Management, Design, QA, Operations, and Customer Success to turn high-level business visions into seamlessly integrated, high-performing software solutions.
• Architecture & Roadmap Execution:  Own and deliver the technical roadmap for your engineering domain; design, document, and execute scalable, cost-efficient, and low-latency platform solutions.
• Hands-on Development:  Write clean, maintainable, and high-performance code, building APIs and core platform features that scale seamlessly alongside Freshworks’ global growth.
• System Health & Tech Debt Management:  Identify critical architectural bottlenecks and technical debt; design and drive practical, iterative refactoring plans without compromising business delivery.
• Operational Excellence & Production Leadership:  Take ownership of complex production issues in distributed SaaS environments, driving deep-dive root-cause analyses (RCA) and implementing permanent preventive safeguards.
• Quality & Process Standardization:  Establish rigorous engineering standards through code reviews, automated testing, and CI/CD pipeline integration to continuously raise the quality bar.

Who can apply

• Education:  Bachelor’s Degree in Computer Science, Software Engineering, a related technical field, or equivalent practical experience.
• Experience:   12 to 15 years  of hands-on software engineering and systems/platform engineering experience within modern distributed SaaS environments.
• Architectural Ownership:  Proven track record of owning end-to-end architecture and technical strategy for large-scale products or core platform infrastructure.
• Production Scale:  Demonstrated history of building, shipping, and maintaining high-availability, low-latency, and high-throughput systems operating under assertive deployment schedules.
• Cross-Functional Leadership:  Extensive experience collaborating with and influencing multi-disciplinary teams (Product, QA, Ops, Design) to drive consensus and alignment.
• Core Backend Expertise:  Expert-level mastery in  Java (Spring/Spring Boot)  or  Python  for high-scale backend services development.
• Distributed Systems Architecture:  Deep proficiency in multi-tier application architecture, microservices design, RESTful APIs, messaging queues, and database layer optimization.
• CS Fundamentals:  Exceptional command of data structures, algorithms, advanced Object-Oriented Programming (OOP) concepts, and design patterns.
• SaaS Troubleshooting & Linux:  Advanced knowledge of Linux internals, production debugging, log analysis, and system telemetry in distributed Cloud/SaaS setups.
• Engineering Quality & DevOps:  Strong experience with CI/CD automation, unit/integration testing frameworks, and writing clean, maintainable code with minimal abstraction.

About Freshworks

Searching for “Freshworks jobs” or “jobs at Freshworks”? You’re in the right place.