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Freshworks

Principal Engineer - Systems

Job · Full-timeIn OfficeHyderabadEarly career1 openingVerified open on 24 Sept 2026

About this role

Freshworks is hiring for Principal Engineer - Systems in Hyderabad. This opening was published by Freshworks on their official smartrecruiters careers board on 23 September 2026 and was verified as still open on 24 September 2026. About Freshworks • The official site for Freshworks app…

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Skills you'll use

PythonJavaLinuxGoTestingDebuggingSnowflakeDatabricksLLMRAGCI/CDMicroservices

What you'll do

  • Architecture & Strategy
  • Define and own the platform architecture roadmap for your domain, including the target state and a realistic path to it.
  • Design scalable, secure, and cost-efficient architectures supporting high-throughput, low-latency, multi-tenant workloads.
  • Establish architecture standards, design principles, decision records, and review practices.
  • Evaluate emerging technologies and own build-versus-buy decisions with measurable outcomes.
  • Platform Engineering
  • Architect and build cloud-native services and APIs that scale with global growth.
  • Design service decomposition, API contracts, messaging and event-driven flows, caching strategies, and database-layer design.
  • Treat multi-tenancy as a first-class design concern: isolation models, noisy-neighbour control, per-tenant limits, and cost attribution.
  • Lead platform modernization — monolith decomposition, migrations, and deprecations carried through to completion.

Who can apply

  • Drive platform reliability, availability, performance optimization, and observability.
  • Take ownership of complex production issues in distributed SaaS environments, leading deep root-cause analysis and implementing permanent preventive safeguards.
  • Define SLOs, failure modes, resilience patterns, and capacity planning for the systems you own.
  • Write clean, maintainable, high-performance production code and build proof-of-concepts that settle architectural questions.
  • Establish rigorous engineering standards through code reviews, automated testing, and CI/CD integration.
  • Identify architectural bottlenecks and technical debt, and drive practical, iterative refactoring without compromising business delivery.
  • Ensure platform designs and team practices align with information security standards and regulatory requirements.
  • Design for tenant isolation, access control, auditability, and data residency from the outset.

About Freshworks

About Freshworks • The official site for Freshworks app developers. Provides the Freshworks SDK tools, API documentation and other resources. Meet AI Agent Skills — reusable, platform-aware building blocks for IDEs so you ship quality Freshworks apps faster. Browse the library, plug into your…
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