SRE

About this role

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Skills you'll use

What you'll do

• Support Reliability: Support availability, latency, performance, reliability, efficiency, observability, incident response, emergency response, capacity planning, SLOs, SLIs, error budgets, and operational dashboards for production and pre-production environments.
• Troubleshoot Issues: Analyze, troubleshoot, and resolve operational issues that impact deployment reliability, customer environments, platform stability, service uptime, and defined SLOs.
• Maintain Stability: Maintain site stability, performance, reliability, and uptime for Azure-hosted SaaS and data platform production environments.
• Operate Production Environments: Support 24x7 highly available production environments for SaaS or cloud service provider platforms.
• Support Releases: Support automated release, hotfix, and customer deployment processes across multiple environments.
• Improve CI/CD: Execute and improve CI/CD pipelines using Azure DevOps, GitHub Actions, YAML build pipelines, Git operations, branching strategies, pull requests, release pipelines, and deployment approvals.
• Automate Infrastructure: Implement, maintain, and troubleshoot infrastructure as code using Terraform, Bicep, ARM templates, Helm, Kubernetes manifests, and related technologies.
• Manage Kubernetes: Support AKS, Kubernetes, Helm, containerized workloads, Kubernetes service accounts, GitOps deployment patterns, Flux, Argo CD, and environment configuration.
• Support Identity & Access: Assist with Key Vault, RBAC, service principal, identity, permissions, access policy, Secrets Officer role, CI/CD secrets, and customer tenant configuration issues that affect deployment success.
• Manage Secrets: Support CI/CD secret management and automation patterns that reduce manual updates to pipeline variables, deployment secrets, and environment-specific configuration.

Who can apply

• SRE Experience: Hands-on experience as a Site Reliability Engineer, DevOps Engineer, Cloud Operations Engineer, Platform Engineer, or similar role supporting SaaS or cloud-based production environments.
• Production Support: Strong background supporting highly available 24x7 production environments for SaaS, product, or cloud service provider platforms.
• Azure Infrastructure: Strong experience with Azure infrastructure, including Azure Kubernetes Service, Azure Key Vault, Azure Data Factory, Azure Databricks, Azure Storage Accounts, service principals, RBAC, networking concepts, Azure PaaS resources, and Azure IaaS resources.
• Terraform Automation: Practical experience with Terraform-based infrastructure automation, including troubleshooting state, resource drift, deployment failures, environment configuration issues, and infrastructure provisioning.
• Infrastructure as Code: Experience with infrastructure as code tools and templates such as Terraform, Bicep, ARM, Helm, or similar technologies.
• CI/CD Automation: Experience with CI/CD and release automation using Azure DevOps, GitHub Actions, YAML build pipelines, Git operations, pull requests, branching strategies, release pipelines, and deployment approvals.
• Kubernetes Operations: Working knowledge of Kubernetes, Helm, containerized architectures, AKS operations, Kubernetes service accounts, container deployment patterns, and troubleshooting cluster-related deployment issues.
• GitOps Practices: Experience with GitOps deployment approaches using tools such as Flux, Argo CD, or similar technologies.
• Release Support: Experience supporting customer deployments, hotfix rollouts, environment promotions, QA, staging, production upgrades, and release coordination.
• Observability Tools: Experience with observability, monitoring, logging, tracing, dashboards, and APM tools such as Datadog, Application Insights, Azure Monitor, Prometheus, Grafana, Splunk, Elastic, Sentry, Dynatrace, New Relic, Nagios, Zabbix, or similar platforms.

About Hitachi Solutions

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