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Appian Corporation

BI Analyst

Job · Full-timeIn OfficeChennai5-6 years1 opening

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About this role

Appian Corporation is hiring for BI Analyst in Chennai. This opening was published by Appian Corporation on their official careers board (Greenhouse) on 3 July 2026 and was confirmed live on 14 September 2026. Job details • Company: Appian Corporation • Role: BI Analyst • Location: Chennai (as…

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Skills you'll use

TableauSalesforceCommunication

What you'll do

End-User Support and Issue Resolution
Provide timely, global end-user support, documenting, troubleshooting, and resolving requests, incidents, and problems via email and ticketing systems.
Critically analyze, triage, and resolve complex issues.
Utilize and build decision trees to evaluate and appropriately escalate issues to internal technology teams.
Collaborate with Appian’s technology team to resolve application issues and provide guidance on system utilization.
System Administration, BI Development, and Team Oversight
Provide day-to-day regional oversight, guidance, and mentorship to junior members of the Sales.
Perform essential system configuration, maintenance of user roles and profiles for core analytics platforms (e.g., Salesforce).
Design, build, and maintain high-impact reports, dashboards, and data visualizations using both Salesforce and Tableau to meet advanced business intelligence needs.
Documentation and Platform Improvement

Who can apply

Bachelor’s degree in Engineering, Information Systems, Business, or a related field (or equivalent experience).
5+ years of hands-on experience in Salesforce and Tableau.
Proven expertise in developing reports, dashboards, and data visualizations using Tableau.
Demonstrated experience providing technical oversight, guidance, or mentorship to a team.
Proactive, with a continuous improvement mindset and a commitment to data accuracy and attention to detail.
Demonstrated creativity balanced with practicality to meet business objectives and team needs.
Excellent communication and documentation skills.
Ability to quickly master new technology.
Ability to work in a hybrid environment part of the day in office and part of the work to be completed from home.
Technology/Work Environment: Must have a reliable, high-speed internet connection and a dedicated, quiet workspace.

Perks & benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

About Appian Corporation

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the…

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