HRIS-Workday HCM - Group Manager - HR- Vikroli

About this role

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Skills you'll use

What you'll do

• HRIS Operations & Team Leadership
• Lead and manage a small team of outsourced HRIS analysts/support resources, ensuring high-quality, SLA-driven service delivery
• Oversee intake, prioritization, and resolution of system issues, enhancements, and service requests
• Establish and maintain operating rhythms (ticket management, backlog grooming, performance tracking)
• Drive continuous improvement in support processes and documentation
• Ensure standard controls and governance model is maintained
• Release Management & Functional Testing
• Partner with internal HRIS director on end-to-end release management lifecycle including planning, coordination, communication, and deployment readiness
• Lead functional testing efforts (UAT), including test strategy, script development, defect tracking, and sign-off
• Partner with vendors and internal stakeholders to ensure high-quality, low-risk deployments

Who can apply

• 5+ years of Workday HRIS experience, including hands-on configuration
• Experience managing an HRIS support teams• Strong background in release management and UAT coordination
• Proven track record of delivering operational excellence in HR systems support
• Solid understanding of HR processes (Core HCM, Recruiting, Payroll, or related areas)Preferred
• Experience supporting AI, automation, or data analytics initiatives within HR or enterprise systems
• Familiarity with Workday reporting and/or integrations (Studio/EIB a plus)
• Experience in global HR environments and multi-country deployments
• Background in process optimization, service delivery models, or managed services environments
• Graduate/Higher degree
• Shift - US Shift - 5:30 pm to 2:30 am

About WNS Global Services

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