Technical Account Consultant - Platform

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Skills you'll use

What you'll do

• Project Manage - Work with a variety of teams internally and externally to execute on each project engagement and help customers optimize their use of Rippling
• Drive adoption - Drive customer adoption of key features and consult with them on best practices to incorporate Rippling into their workflows
• Offer white-glove service - Ensure customers feel supported and engaged through attentive, personalize guidance and product enablement
• Become a product expert - You'll be a go-to resource for both customers and coworkers by your 90th day at Rippling
• 3+ years of SaaS experience in customer success, consulting, implementation, or support
• Preferred: 2+ years experience with building reports, working within data, enabling customers with reporting needs.
• Passion for helping customers and colleagues
• Ruthless prioritization and time management

Who can apply

• Master project / task manager – you never drop the ball
• Ability to explain complex scenarios in simple, clear written or verbal communications
• Strong attention to detail and ability to solve complex, interdependent problems
• Interest in actively working with product and engineering teams

About Rippling

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