
Guest Relations Executive Intern
About this internship
Skills you'll use
What you'll do
- Welcome guests and personalise their stay
- Handle guest feedback, requests and complaints
- Coordinate special arrangements and celebrations
- Liaise between guests and hotel departments
- Gather and act on guest satisfaction feedback
- Document work clearly and act on feedback
Who can apply
- Pursuing or recently completed a relevant degree/diploma
- Working knowledge of Guest Relations, Communication, Hospitality Standards, Complaint Handling
- Strong communication skills and a proactive attitude
- Ability to work in a team and meet deadlines
- Based in or open to working from Colvale, Goa
Perks & benefits
Interview & selection process
4 rounds — typical selection flow for this role:
- 1Round 1 — Application & Resume Screening: apply through the verified link on this page; profiles are shortlisted on fundamentals, skills and fit for the Guest Relations Executive role.
- 2Round 2 — Aptitude / Skills Assessment: a short test or task covering hospitality fundamentals and basic Guest Relations.
- 3Round 3 — Technical / Task Interview: hands-on discussion of the required skills (Guest Relations, Communication, Hospitality Standards) and a case or exercise.
- 4Round 4 — HR / Mentor Round: your learning mindset, availability, stipend and start date.
About Radisson Hotel Group
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