Executive - AV Services

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Skills you'll use

Who can apply

• Hands-on experience in AV device integrations, including Crestron, Lightware, DSPs, and Clear One equipment.
• Troubleshoot, analyse, and manage critical and high-priority tickets related to video conferencing issues.
• Handle setup, configuration, and troubleshooting for large-scale town halls in hybrid mode.
• Oversee training room AV setup, ensuring seamless audio/video performance.
• Develop and maintain standardized configurations for video endpoints and prepare knowledge base documentation.
• Create and maintain operations documentation, including server and endpoint configurations.
• Conduct daily system health checks and proactively identify potential issues.
• Assist with AV/VC services during executive meetings, town halls, and multiparty conferencing events.
• Work closely with third-party AV engineers for daily infrastructure checks and ongoing AV operations.
• Recommend and implement necessary upgrades for MTR devices and other AV endpoints when new firmware or updates are available.

About KPMG Global Services

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