GenAI Customer Support Automation Intern

About this internship

Not quite right? These internships in Hyderabad, Telangana match the same skills — apply to a few to improve your chances.

GenAI Customer Support Automation Intern

National Payments Corporation of India (NPCI)

In OfficeHyderabad, Telangana22K/mo

Apply

GenAI Customer Support Automation Intern

Mercedes-Benz Research and Development India

HybridHyderabad, Telangana21K/mo

Apply

Python Bot Developer Intern

Zensar Technologies

RemoteHyderabad, Telangana21K/mo

Apply

Experimentation & A/B Testing Intern

Cashfree Payments

In OfficeHyderabad, Telangana35K/mo

Apply

Skills you'll use

What you'll do

• Work on deflecting routine support tickets with AI without frustrating the customer alongside the core team
• Apply Large Language Models (LLMs), RAG over Knowledge Bases, Python, Support Tooling (Zendesk / Freshdesk) to live, production-facing problems
• Document your work clearly for reviewers and stakeholders
• Participate in reviews and act on the feedback you receive
• Collaborate across engineering, product, design or business as required
• Follow the team's quality, testing and documentation standards

Who can apply

• Pursuing or recently completed B.E./B.Tech, BCA, MCA, BBA/MBA or B.Sc (Computer Science)
• Graduating batch 2026, 2027 or 2028 — final-year students and recent graduates welcome
• 60% / 6.0 CGPA and above preferred; strong project work is considered alongside academics
• Working knowledge of Large Language Models (LLMs), RAG over Knowledge Bases, Python (or a genuine willingness to learn them)
• Exposure to Support Tooling (Zendesk / Freshdesk), Intent Classification, Escalation Design is an advantage
• Clear written and verbal communication in English, and care with detail in your work
• No prior work experience required — this is a fresher-friendly internship
• Based in Hyderabad, Telangana or willing to work from there for the internship period

Perks & benefits

Interview & selection process

2 rounds — typical selection flow for this role:

1. 1Application screening & resume shortlisting by the talent team
2. 2Online aptitude / domain assessment

About Indian Institute of Science Bengaluru

Searching for “Indian Institute of Science Bengaluru internships” or “internship at Indian Institute of Science Bengaluru”? You’re in the right place.