Operations Manager – Founder/Entrepreneurial Experience

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Skills you'll use

What you'll do

• Fully own a part of our supply chain. That includes any projects, requests from other functions, headcount planning, helping the team realise its full potential and making it future-proof
• Managing a team of Ops Associates
• Managing communications with vendors & customers
• Managing escalations from the team and solving logistical issues
• Setting and tracking team metrics
• Make sure all goals are reached
• One-on-one meetings with your direct reports and with your manager
• We’re specifically looking for someone who has:
• Founded, co-founded, or independently run a real operating business.
• Built or scaled a business serving paying customers.

Who can apply

• Setting and tracking team metrics
• Make sure all goals are reached
• One-on-one meetings with your direct reports and with your manager
• Founded, co-founded, or independently run a real operating business.
• Built or scaled a business serving paying customers.
• Managed employees directly—not only agencies, vendors, or freelancers.
• Personally handled hiring, coaching, performance management, and difficult people decisions.
• Owned business operations, customers, vendors, costs, and financial outcomes.

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