Graduate Engineer Trainee

About this internship

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Skills you'll use

What you'll do

• Field & Remote Support: Assist in providing on-site & remote technical support for LV, HV vehicle/battery systems, working towards vehicle turnaround time (TAT) commitments for immediate concern closure.
• Fault Diagnosis & Troubleshooting: Diagnose and help resolve issues related to battery packs, powertrain, motors, and charging systems, under guidance from senior engineers.
• Root Source Analysis (RSA): Support analysis of failure data to help & identify root causes and assist in defining corrective and preventive actions.
• Battery Rework & Swap Support: Assist with battery pack rework activities and support battery swap operations and failure investigations.
• Preventive Maintenance: Support periodic maintenance schedules and service campaigns, ensuring adherence and completion within timelines.
• Documentation & Reporting: Maintain accurate, up-to-date service records and prepare technical reports.
• Design for Service (DFS) Feedback: Provide field feedback to engineering / product teams to improve serviceability and support continuous product and process improvement.
• Customer Interface: Connect with customers and fleet operators professionally — explain technical issues and resolution steps clearly, guide them on safe operation and maintenance of vehicles, and ensure high levels of customer satisfaction and transparency in service delivery.
• Escalation Management: Track issues through to closure, keep customers and internal stakeholders informed of progress, and escalate critical or unresolved issues to senior engineer’s / engineering teams promptly and with proper documentation.
• The ideal candidate requires:

Who can apply

• Preventive Maintenance: Support periodic maintenance schedules and service campaigns, ensuring adherence and completion within timelines.
• Documentation & Reporting: Maintain accurate, up-to-date service records and prepare technical reports.
• Design for Service (DFS) Feedback: Provide field feedback to engineering / product teams to improve serviceability and support continuous product and process improvement.
• Customer Interface: Connect with customers and fleet operators professionally — explain technical issues and resolution steps clearly, guide them on safe operation and maintenance of vehicles, and ensure high levels of customer satisfaction and transparency in service delivery.
• Escalation Management: Track issues through to closure, keep customers and internal stakeholders informed of progress, and escalate critical or unresolved issues to senior engineer’s / engineering teams promptly and with proper documentation.
• 0–1 year of relevant experience; fresh graduates are encouraged to apply.
• Diploma / Bachelor’s degree in electrical engineering, Electronics & Communication Engineering, Mechanical Engineering, Automobile Engineering, Mechatronics, or equivalent demonstrated knowledge and strong technical proficiency in these areas.
• Strong fundamentals in electrical and mechanical engineering, with an interest in EV systems — LV or HV vehicles, batteries , motors, and charging systems.

About Exponent Energy

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