Executive - Customer Service - Rail & Inland Terminals - Modinagar

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Skills you'll use

What you'll do

• 1. Sharing Railing details with the customers regarding their Export / Import Shipments.
• 2. Updating customers twice a day regarding train running/port arrival status.
• 3. Sending Buffer shifting updates to the customers daily.
• 4. Updating customers about the vehicles held at the factory daily. The idea is to ensure the fast turnaround of the vehicles.
• 5. Empty repo plan share & coordination with the TPT desk.
• 6. Factory stuffing & DE stuffing plan shared with TPT desk.
• 7. Container placement job order arrangement from line surveyor & handover to TPT desk.
• 8. Assistance to the Sales team by sending emails regarding Terminal and Rail tariffs to customers.
• 9. Arranging KYC and GST details from all the new customers introduced by Sales.
• 10. Sending Notice to trade as & when required.

Who can apply

• Good Communication skills in the English language, both oral and written.
• Qualified Graduation.
• Excellent command of Customer Services.

About DP World India

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