Associate, Branch Manager, Consumer Banking Group

About this role

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Skills you'll use

What you'll do

• Generate sales through assets, liability and other banking products as well as TPP
• Monitor on a regular basis the actual achievement of sales targets vis-à-vis plans for the branch; take necessary action to minimize deviations, if any
• Build and manage effective customer relationship with key customers tagged to him/her; enable superior customer service to them; Advise them on making robust investment and financial decisions
• Reduce customer dormancy and customer attrition
• Ensure branch target achievement through effective upselling and cross selling
• Develop the business prospects in the branch vicinity by scouting for avenues to expand overall branch book, both assets & liability portfolio qualitatively & quantitatively
• Drive Business growth through prospective high net worth individuals, along with Relationship managers to maintain positive relationships
• Address customer queries and grievances escalated by the branch personnel in a timely manner
• Ensure Lead sharing with respective Business like IBG for Assets etc.
• Manage public relations and liaison with local government authorities / RBI/ other banks for day to day branch operations and reporting

Who can apply

• 6-8 years in handling Branch of a reputed Bank
• Excellent interpersonal and communication skills
• Ability to build strong relationships with clients.
• Ability to meet deadlines.
• Knowledge about internal/external regulations.
• Effective communication between self and superior
• Inter-personal skills & team player
• Display of RED Attitude (Reliable, Easy to deal with & Dependable)
• We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

About DBS

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