Data Centre Technician, Data Center Operations

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Skills you'll use

What you'll do

• Some of the key responsibilities you will undertake are:
• - Problem Solving: Maintain a high level of system reliability by prioritizing and resolving trouble tickets efficiently, these include:
• - Escalation point and technical troubleshooter for all Systems and Network hardware problems
• - Deep diving into Linux server issues
• - XEN service virtualization troubleshooting
• - Technical: Troubleshoot technical issues on various platforms ranging from Systems through Networking to Power/Mechanical
• - Remediation of physical layer outages, both Systems & Network
• - Remediation or recovery of physical power issues on racks
• - Participate in Data Center power & cooling events
• - Operations: Meet 24x7 On-Call requirements and response during shift rotations.

Who can apply

• - Install & configure racks of hosts in line with internal SLAs
• - Triage & resolve trouble tickets for all devices in your region
• - Data Center point of contact for all High Severity issues
• - Physical replacement of server and network device parts
• - Ensure correct rotation of parts & spares
• - Help define metrics to increase our customer uptime
• - Enforcing Security Best Practices at ADSIPL
• - Interact with third party vendors & contractors
• - Contribute ideas to improve operational efficiency

About Amazon

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