Technical Training Manager-Operations, AWS Infra Operations

About this role

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Skills you'll use

What you'll do

• - Lead a team of technical trainers
• - Manage the training programs for Data Center Engineering Operations (DCEO), Data Center Operations (DCO), Infrastructure Delivery (ID), Decommissioning, and Logistics
• - Implement standardized training processes that adapt to audience needs
• - Create and track performance metrics for training effectiveness
• - Establish communication channels between Full Time Training Team (FTT) and stakeholders
• - Drive innovation through AI technology and agile methodologies
• - Support the design comprehensive learning materials including exercises, tutorials, and assessments
• - Measure and report training program impact
• - This job will be expected to travel approximately 25% of the time
• A day in the life

Who can apply

• - 1+ years of Microsoft Office products and applications experience
• - 2+ years of direct people management, including performance management and employee development experience
• - 4+ years of training, technical instruction, or maintenance leadership capacity experience
• - 4+ years of conducting predictive and preventative maintenance procedures experience
• - 4+ years of repairing material handling equipment (MHE), automated conveyor systems, or related mechanical/controls equipment experience
• - 4+ years of demonstrating safety standards experience
• - Bachelor's degree or equivalent, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
• - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• - 3+ years of leading training, technical instruction, or maintenance operations programs at a regional or multi-site level experience
• - 5+ years of demonstrating safety standards experience

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