ICICI Lombard General Insurance

Healthcare Operations Intern

InternshipIn OfficeKolkata, West Bengal4 months27K/mo1 openingImmediate / Rolling

About this internship

ICICI Lombard General Insurance is hiring a Healthcare Operations Intern in Kolkata — a hands-on, mentor-led internship built for students and 2026 freshers who want real exposure to hospital operations and accreditation rather than a certificate-only programme. About the role As a Healthcare…

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Skills you'll use

NABH / JCI Accreditation StandardsBed Occupancy OptimisationHospital ERP (HIS)Patient Flow AnalysisQuality Indicators & AuditsSOP DocumentationAdvanced ExcelStaff Rostering SupportRoot Cause AnalysisPatient Experience Measurement

What you'll do

Work on improving patient flow and keeping the hospital audit-ready alongside the core team
Apply NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS), Patient Flow Analysis to live, production-facing problems
Document your work clearly for reviewers and stakeholders
Participate in reviews and act on the feedback you receive
Collaborate across engineering, product, design or business as required
Follow the team's quality, testing and documentation standards

Who can apply

Pursuing or recently completed MBA/MHA (Hospital Management), B.Sc (Nursing / Allied Health), BPT, BDS or any graduate with healthcare coursework — 2026 freshers & final-year students welcome
Working knowledge of NABH / JCI Accreditation Standards, Bed Occupancy Optimisation, Hospital ERP (HIS) (or a genuine willingness to learn them)
Strong fundamentals in your discipline and clear problem-solving ability
Care with detail and the discipline to document your work
Clear written and verbal communication in English
Based in or willing to work from Kolkata, West Bengal

Perks & benefits

Internship CertificateLetter of RecommendationMentorship from a named mentorLive project experienceExposure to professional tools and workflows

Interview & selection process

4 rounds — typical selection flow for this role:

1Application screening & resume shortlisting by the talent team
2Online aptitude / domain assessment
3Technical interview on fundamentals and your projects
4HR discussion — stipend, start date, expectations and offer

About ICICI Lombard General Insurance

ICICI Lombard General Insurance operates in the general insurance sector and has an active presence in Kolkata. Interns here are put on real work from the start, because the team's view is that the fastest way to learn a craft is to practise it under people who already do it well — not to watch it…

Visit ICICI Lombard General Insurance’s official website ↗

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